1. Discover
1. Discover title

First, we listen to our clients. Successful relations always involve clear communication and understanding of the client's needs. Then we study the customers, paying special attention not only to what they say, but how they behave.

Steps:

Customer Interviews
Website Usage Analysis
Competitive Research

2. Plan
2. Plan title

Every project has many important business goals, with various levels of priority and difficulty stages. We carefully study all technical and content needs, and help our clients in prioritising everything into an actionable road map that can lead them to the next stages.

Steps:

Goal Prioritisation
Project Stages and Roadmap
Content Brief

3. Invent
3. Invent title

On this stage, solutions come into reality. In essence, we take our detailed understanding of clients and start solving their problems in a way that leverage the strengths of the business. We continue to discover competitive solutions as we define the conceptual design.

Steps:

Conceptual Design
Information Architecture
Graphic Design

4. Define
4. Define title

Nowadays, most websites and services resemble complex software products, and require detailed definition before starting any development processes. On that stage we clarify every specific part of the projects.

Steps:

System Requirements
Performance Mandatories
Quality Assurance

5. Build
5. Build title

Depending on the client's level of technical resources, our involvement in the development process can be minimal or comprehensive. Our technical capabilities include client- and server-side development and integrations and customisation of eCommerce platforms and content management systems.

Steps:

Infrastructure Set-up
Development
Integration with 3rd Party Systems

6. Deploy
6. Deploy title

We make sure that all project tasks are completed before they launch. All quality assurance and testing processes are conducted within our testing environment. When the development is complete, we work with the client's IT department to deploy and launch the project at a live production environment.

Steps:

Quality Assurance
Deploy Management
Education

7. Manage & Grow
7. Manage and Grow title

It's not always possible, or reasonable, to do everything at one stage. We work with clients to complete the most important stages first, and provide plans for how projects may grow in the future evaluating the effectiveness of designs and building on their success, increasing their ROI.

Steps:

Analytics
Development Status
Future Enhancement Plans